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Janet - Shropshire - ( )

Searched all day Friday for two wall lights which were advertised on several websites, all of whom were making offers of immediate delivery and pricematching etc. When challenged none of these sites could fulfill their promises that was until, at almost closing time, I came across Lighting At Home and Sanjay. What a terrific guy! Not only did he offer to send the lights, immediately, he also pricematched an earlier offer that I'd seen which, incidentally, his site does not advertise as being able to do and, true to his word, the lights, (which were even better than anticipated), arrived first thing Monday morning! I think we are all still a little wary of buying on the internet but this is one company you really can trust........we need more Sanjays!

Date Added : 04/09/2017

Lesley Reeves - Hertfordshire - ( )

I recently ordered two bedside lamps, which by the way were exactly as shown and I'm very pleased with. More importantly not long after ordering them I rung your customer services to explain that we would be away on certain dates. The gentleman very kindly postponed shipment until we were back and sent an email to me confirming this. Great products with EXCELLENT customer service! Will definitely recommend. Thank you.

Date Added : 07/08/2017

Rachel - Newcastle upon Tyne - ( )

Called this company yesterday after scouring the internet to find a lamp for my parents as the one they had as part of a set was smashed at the weekend. The lamp was discontinued everywhere and I had bought one online from another supplier who later (after taking my money) e-mailed to say it was out of stock. Lighting at Home were showing as a retailer but I thought I had better call this time to make sure it was in. Sanjay was extremely helpful on the phone, he checked it was in stock and confirmed they had one. It was sent out yesterday and arrived today. Highly recommend this company! Thank you

Date Added : 26/07/2017

Aisha - Bradford - ( )

Beautiful clock but steel is very light easily can bend.. otherwise it looks pretty.

Date Added : 08/12/2016

Sarah - Hemel Hempstead - ( )

What a fantastic service, very accommodating & knowlagable. They opened up the showroom for us out of hours to see a specific light fitting, we were able to buy and take home the light there and then. When we got home we realised we had asked for the wrong colour bulbs and they were quite happy to send out the correct ones to us. Thanks

Date Added : 21/11/2016

J-Philippe - FRANCE - ( )

Excellent Service, very fast european delivery. I was looking for ministar bulb normaly no longer produced, and Lighting at Home had it with a good price. Highly recommended

Date Added : 10/11/2016

Mary - Leicestershire - ( )

Needed a spare part for a light purchased from Lighting at Home. Rang to enquirie if it was possible to obtain the part, sent them an email and picture. Had a phone call less than an hour later saying manufacturers are going to send direct to us. Amazing service-unfortunately didn't get the name of the chap who helped but thanks very much. Will definitely buy from them again.

Date Added : 09/11/2016

Tracy - Newtown - ( )

I came across Lighting at Home by browsing for a particular Tiffany lamp that we were after and we are so pleased we did. I have to say that we have received the best customer service ever from this company. The manner on the telephone is very friendly and extremely helpful and the delivery service was excellent. The lights arrived very well packaged the next day via free delivery. We have just placed another order and we experienced the same level of service. I know a few companies that could take a lesson or two from Lighting at Home!

Date Added : 18/04/2016

Lorna Bryson - Brysons Car Centre - ( )

Sanjey from your Manchester store gets5 stars from me. I was looking for down lighters that appeared to be out of stock in the UK. He said he would check with the warehouse and call me back as ( warehouse were not responding). A few hours later I recieved a call back saying he had sourced the down lighters. He was very polite and and efficient on the phone, and true to his word, they arrived 24hrs later. I will be using you again and recommending to friends. Great service.

Date Added : 14/04/2016

Kathy - - ( )

Good Service! Despite an initial delay due to product being out of stock, Sanjay kept me informed of progress and delivery dates into and out of your warehouse , so I was able to plan the installation etc. Delivery was on time and product well packed so arrived undamaged. Well done and thank you.

Date Added : 20/04/2015

anna brett - LONDON - ( )


Date Added : 28/01/2015

J A Keeble - Essex - ( )

Just wanted to say what an excellent service. Ordered my lights on Monday, arrived by courier on Wednesday - with 1 hour time slot - arrived promptly within 15 mins of text arriving. Only small issue, no fragile labels on products!! Luckily all the lights were intact, as well packed & protected. Will definitely order from you again & recommend to friends and family.

Date Added : 08/01/2015

Nasmin Haque - bristol - ( )

happy with the product and service, the product is as you see it in the pictures. There were two broken glass bits so I called back to see if I could get replacements and they have advised me to send in pictures.

Date Added : 04/12/2014

Anne Neale - Lancashire - ( )

Excellent Service, very polite and professional when they contacted me about delivery. Once item was in stock delivery was very swift and informed on delivery time.

Date Added : 12/09/2014

Colin Coleman - Home - ( )

Very fast delivery and it was free. I am impressed with your service even though it was a modest purchase. I will certainly use again and recommend to friends. My email about stock was also answered very quickly. Thank you!

Date Added : 08/05/2014

James Scicluna - Malta - ( )

I m a foreign customer. I tried several other companies of lighting but never satisfied to the full. I' ve been a client of Lighting at Home for the last 4 years. I made many orders and always satisfied and never, never let down. If something was either out of stock or out of production you will be informed quickly. In Addition to this, all the employees at Lighting at Home are friendly, always try to help and the delivery time is impeccable. I recommend Lighting at Home not for the vast range of products, but for their service as well

Date Added : 20/02/2014

Margaret - Glasgow - ( )

Received my pendant lamps today - they look super, just what I wanted. Received phone call and an email to let me know when I could expect my order. Excellent service

Date Added : 24/10/2013

Fiona - Billingham - ( )

WOW first class customer service, super speedy delivery FREE. Even included the light bulbs. Thank you so much.

Date Added : 05/08/2013

Nick - East Tilbury - ( )

Fantastic choice of products - had just the one I was looking for - at a great price! Even included bulbs for the light fittings I ordered. Kept up to date on the order through email and had the choice of alternative delivery date - which for me was really handy. Would definitely recommend this company to anyone and would order from them again.

Date Added : 28/06/2013

Sue - Surbiton - ( )

A friendly, knowledgable, and prompt service. Sanjay went out of his way to help by going to the warehouse, photographing the lights, and emailing the photo to help me select matching products. Fast delivery in one hour time slot.

Date Added : 03/05/2013

Martin - St Leonards-on-sea - ( )

I was contacted by phone almost immediately after placing my order on line. I was a bit disappointed to be told my order could not be fulfilled in the colour I had ordered but the person that rang me (sorry I didn't get his name) went to great lengths to assure me he could supply me with an alternative colour by checking stock and suggesting alternative options. Very impressed with the service and would use again. Next day delivery with emails and texts with delivery information to almost the exact minute.

Date Added : 22/03/2013

Asif - Accrington - ( )

superb customer service by Sanjay, lighting at home come highly recommended and I look forward to purchasing from them in the future!

Date Added : 15/03/2013

Christian Deneser - Soest/Germany - ( )

GREAT SERVICE - germans should take an example on it !!!!! Chris

Date Added : 05/03/2013

S O'Donnell - Northampton - ( )

Hi Sanjay I have to say your customer service has been amazing. You have been so very kind in finding our lights for us and both my husband and I will definately recommend Home's. Thankyou again.

Date Added : 15/02/2013

vanellus - Lincoln - ( )

A second order to complete our redecoration, again the only company to advertise AND have the goods in stock. A quick on-line chat confirmed goods available. Ordered on-line and delivered within the hourly delivery slot that the courier advised. Superb packing, very very pleased! You need a 6 star rating....for above and beyond!

Date Added : 03/02/2013

K Warner - Aylesbury - ( )

Huge thank you to Lighting at Home's Sanjay. It is so reassuring to know that there are still companies out there that care after the sale is complete. This is one happy customer who will definitely use and recommend Lighting at Home!!!!

Date Added : 31/01/2013

Chris Blunt - Leicestershire - ( )

We really wanted a certain Eglo pendant. I rang around a few places, all out of stock, "Might be able to get you one in a few weeks" etc. Then found Lighting at home. I talked with Neil who took my details, went to check the stock then called me back. They had one, which he took off the shelf to reserve. I bought this online using Paypal, and made a note that I'd spoken to Neil. I then started getting updates from their system telling me it was shipped followed by text messages from the courier saying it was on it's way and what time it would be delivered. All in all I was very very impressed, got the product, right price, great customer service and great delivery. I'll be shopping here again. Thanks Neil.

Date Added : 30/01/2013

Rob - Australia - ( )

Customer service as it should be. The only company listed as a stockist of the lights we wanted that would go to the trouble of international delivery. A couple of phone calls to confirm details, export pricing and shipping quotes. Emails were backed with phone calls to keep us up to date with progress. We received the 2 * 5 arm lights within a week. very well packed. Thanks Sanjay for all you assistance, we have no hestiation in recommending your company to others.

Date Added : 25/01/2013

MS - Germany - ( )

I was worried at first to order from Germany, but no need. Excellent customer service and follow-up, and good products. Definitaly recommend. Thanks Sanjay!

Date Added : 18/01/2013

Andrea - Kegworth, Leicestershire - ( )

Customer Service second to none. There are hundreds of companies who could take a leaf out of their book. Sanjay was an absolute star. Took the time to LISTEN - very important, even though they are obviously a busy company, and no wonder with a five star service like theirs. Would buy again and recommend to others. Oh - and I liked the lamp too !!

Date Added : 18/01/2013

Vanellus - Lincoln - ( )

We knew the products were good, but you have restored our faith in good customer service. Thank you so much, especially Chris who chatted online and then rang us when you sourced the goods.

Date Added : 09/01/2013

R lawrie - Lincoln - ( )

I would really like to Thank the Team for the Express delivery of my order. Nothing was too much trouble & any glitches were very quickly sorted. I will be recommending this company to my Friends & Family. Thanks once again. X

Date Added : 24/12/2012

Wendy Moakes - Mansfield - ( )

I would like to say a massive thank you for your service in replacing a light fitment which was found to be damaged on delivery. The replacement was received promptly, direct from the manufacturer, and completely hassle free. Thank you once again, keep up the good work.

Date Added : 07/12/2012

M Husselbee - - ( )

I would like to say how impressed I am with the service from your company. When trying to find a specific light to match ones we already have your employee (Ricky) was very helpful and checked you definately had the one I wanted before he took the order. Light ordered on Friday afternoon arrived Tuesday afternoon. A refreshingly efficient and helpful service. Many thanks would recommend you to anyone.

Date Added : 05/12/2012

Pamela Warner - Notts. - ( )

I have had nearly all david Hunt...Antlers..beautiful,the delivery second to none.....very pleased.

Date Added : 29/11/2012

Penny Graham - - ( )

Thank you for all the information you have provided and congratulations on your staff member that dealt with my query today for excellent service and politeness - a breath of fresh air in the present lack of customer service climate!

Date Added : 29/10/2012

Mr N - Berkshire - ( )

Had been looking for outdoor lighting on the web and came across a couple of companies. Had compared the chosen outdoor lanterns from L@H for price, service and delivery. Had rang them up and discussed with Richie various options, pricing, etc. Would like to make clear their advice was honest (wanted antique colour, not black on product), service was impeccable, pricing was £12 cheaper per lantern from the other web company! It was identical in product, quality and finish! Delivery: ordered Tuesday midday, received text same day informing delivery wednesday (next day) and was given 1 hour time slot (09.50am -10.50am). Received package 09.55am! Package very well wrapped and secure, not a single cracked glass (had ordered four lanterns with 12 glass panels on each). would definatly use/ recommend company.

Date Added : 25/10/2012

B. Fancourt - Storrington, West Sussex - ( )

Can't praise the communication and service more from Lighting at Home. Love the lamp and ceiling fixture and it arrived so quickly.

Date Added : 13/09/2012

Carole Garner - - ( )

Just wanted to thank you for a fantastic service. I had requested to cancel my order yesterday as I decided the lights I had ordered were not suitable for my sons bedroom and within half an hour I was notified of my refund. Great service. I will definitely use you in the future and recommend you to others. Many Thanks Carole Garner

Date Added : 29/08/2012

Peter Huber - Yogacentralen, Copenhagen - ( )

Wow, it has been two years since we opened our yoga studio in COpenhagen. We are so happy that we found the Mantra/Lupo lamps. And even just has happy with the sales and shipping by Sanjay via this website and phone. Doing international trades are sometimes a hassle, but not here. Everything came in good order and as promised. Highly recommended. Thanks Peter

Date Added : 31/07/2012

Mrs Shirley Robinson - Housewife - ( )

Phoned to speak about a light fitting I really liked and wanted. I spoke to Mark Cooper, IT Manager who was extremely helpful and obliging with a very pleasant personality. I wish to thank him for being so helpful. I am now waiting delivery of my ceiling light which I hope to enjoy having in my bedroom.

Date Added : 27/07/2012

Tracey Baystead - - ( )

Just to let you know I have received my Lamps and I am extremely happy with them. I would also like to add, how dealing with you was extremely straight forward, your customer service was greatly received.. Thank you very much you will be highly recommended... Kind regards

Date Added : 09/07/2012

Janice - Rotherham - ( )

Would just like to say how quickly and efficiently our order was dealt with. The time slot was great for delivery and the lights well packed. Would definitely use this company again and recommend to family and friends.

Date Added : 06/07/2012

Mick Felgate - Harwich, Essex - ( )

This is one of the very best companies we have ever dealt with on the internet. First class service from Chris and excellent delivery we were even given a time slot and a call from the driver. Lights are just what we were looking for.

Date Added : 30/05/2012

Terri - Sussex - ( )

Highly recommend. Professional & friendly staff. I dealt with Neil who was extremely helpful & my order arrived next day ! Excellent service & my lights look amazing. Thanks so much.

Date Added : 25/03/2012

PETER - Leighton Buzzard - ( )

Sanja is top man. Ordered one light at great price and it came superfast delivery. They even gave me bulbs FOC. Decided to use again a few days later and even faster delivery on second light. I will use again.

Date Added : 24/03/2012

Chris Howe - Kent - ( )

FANTASTIC SERVICE!! Light was delivered superfast. On assembling the shade fittings I inadvertently broke 2 of the delicate glass decorations and emailed to ask if I might purchase some spares - received an almost instant callback to advise that they had just been dispatched to me, FOC! Cannot recommend highly enough

Date Added : 09/03/2012

teresa - kells irland - ( )

I am very happy with my outdoor lantern!! Service and delivery top.

Date Added : 06/03/2012

Deb H - Leeds. Yorks - ( )

Ordered Sunday delivered Weds. Well packed. Good communication. I emailed to ask which courier and received a call back! Would recommend and would use again. Thanks.

Date Added : 23/02/2012

Ron Munden - Hereford - ( )

It's always a worry with lighting that the glassware will travel without damage. When I received my lights the packaging was indented and pierced, so I was extremely anxious that the goods might be damaged inside. But no, all was very secure as the glassware had secondary boxed protection. I was very impresses with the speed of service as well as the above safe delivery. I would recommend this company and certainly come back should I see an item from their impresive stock.

Date Added : 17/02/2012


Hi there, Just wanted to say a big thank you for replacing the 2 broken bulbs from the above order so quickly - I really do appreciate it and will most definitely use your website again if we need any more bulbs in the future! I'll also pass the word around if I hear of anyone needing bulbs of their own! Many thanks once again - it was a pleasure doing business with you. Best wishes Jill Matusiak

Date Added : 08/02/2012

Jan Lauder - Bolton - ( )

Bought two wall lights and ceiling light.Ceiling light was low on stock but Sanjay located one for me and rang me back at time promised. The lights were easy to order, well packaged, fast delivery. Will be purchasing again from Lighting at Home as they provide a 5 star service.

Date Added : 04/02/2012

Pat - Chesterfield - ( )

This is the first time we have bought anything like this on the internet. Everything was made easy! Thanks to Mark who let us know the supplier had not delivered and he didn't want us to wait in unnecessarily. We love the light. Many thanks!

Date Added : 26/01/2012

JULIA - BRAY - ( )

Hello there, Many thanks for keeping us updated so well. Just to let you know - the lights have just arrived safely! We are very pleased with them and will certainly use you again in the future. Many thanks for all your help, Julia

Date Added : 26/01/2012

Mark Russell - Cambridge - ( )

I bought a glass bathroom light, which unfortunately arrived broken. However, Sanjay from Lighting at Home had a replacement to me within 2 days with no quibbles. Things do go wrong in life, and so a company that sorts problems quickly and without fuss is worth positive feedback. Consequently I would happily recommend Lighting at Home to anyone. M. Russell

Date Added : 20/01/2012


wejust want to say our order has arrived and how pleased we are with the goods but also with your service it was excellent. Our lights are in situ and look wonderful. thank you once again....vernon thompson

Date Added : 13/01/2012

Damon - Watford - ( )

First class service - all questions answered and then promt delivery, at the best possible price. Then to have gift vouchers and extra bulbs thrown in! There was a small defect with the actual manufacturer of the light but the part in question was replaced as soon as mentioned to the very helpful staff. Will be shopping for lights for rest of our house and have recomended to all out friends and will continue to do so.

Date Added : 09/01/2012

Louise - Preston - ( )

Excellent service. Really pleased with quality of lighting bought. Missed first delivery but precise information left by courier so received them the following day. I definitely recommend Lighting at Home.

Date Added : 18/12/2011

Norma Hughes - Stockport - ( )

The service I received was excellent. I telephoned to enquire if the lights I wanted were in stock and to ask if they could be put on one side for me to collect and the chap I spoke to said that he could do better than that. As he lived in Stockport he would take them home for me to collect from there! So after worrying about getting them before Christmas I chose them and took delivery in the same day. Thank you

Date Added : 16/12/2011

lorretta - london - ( )

easy transaction great item super fast post pleasure to do business with

Date Added : 14/12/2011

Dr Carroll - Bramhall - ( )

Excellent selection of lights covering all styles from traditional to modern. Sanjay at the manchester shop was extremely helpful listening to the type of lights we were after and offering suggestions and patiently waiting whilst we worked through all the options and made decisions. We got lights for all the rooms that we wanted and Very pleased with what we have bought. We will be recommending Lighting At Home to all our friends.

Date Added : 10/12/2011

Mrs Mackenzie - - ( )

Hi Mark, I received the part today. I must say how impressed I am with your customer service and general attitude. How nice it is that a company trading on the internet is so aware of providing an efficient and personal service. It has been a pleasure doing business with you. Many thanks again. Joanna

Date Added : 09/12/2011

Tracy - Wakefield - ( )

I am absolutely thrilled with my brass lantern. The quality is great, and it was delivered safely, so quickly. It looks fantastic. Don't normally leave feedback like this but was so impressed I felt obliged to do so. Thankyou.

Date Added : 07/12/2011

Keith - Surrey - ( )

Really helpful and friendly advice - great customer service. Order discussed and dispatched on a Monday and lights arrived the next day. I'll certainly order from you again. Many thanks.

Date Added : 23/11/2011

Mary - Chelmsford - ( )

Excellent service. I ordered on Wednesday morning and both lights had arrived by 10a.m. on Thursday. You can phone to check that everything is in stock. I would certainly use this company again.

Date Added : 18/11/2011

Andrew Kilby - Warrington - ( )

We have purchased a number of light fittings following a flood at our house. We found that the service and information supplied by Sanjay were excellent. Deliveries were prompt and I would also recommend a visit to the showroom as the choice is bewildering. The base of a floor lamp had been damaged in transit but this was replaced without hesitation. All in all an excellent service and would highly recommend.

Date Added : 17/11/2011

Mary Silcock - Kegworth - ( )

Thank you very much for your prompt service. Ordered Thursday received before 9am Friday. Well packed and excellent quality lights. Would not hesitate to recommend you. Regards Mary Silcock

Date Added : 14/11/2011

Alan & Heather Ward - Nottingham - ( )

It is very rare these days to find service of this quality. Nothing was too much trouble. The time the firm spent in trying to meet our requirements was truly amazing, and everything was done with such patience and good grace.

Date Added : 03/11/2011

Kevin Sykes - - ( )

Just to say, thank you for your excellent service. We ordered a Franklite wall lamp last Monday and we received the light on Wednesday. This is the second time we have ordered from you and will continue to visit your website first, should we require a light of any kind. We will also recommend you to anyone who requires home lighting. Thank you again. Kevin Sykes

Date Added : 31/10/2011

Anne O'Hanlon - - ( )

Have bought from this company on two occasions and would do so again. Very good value. Nice web-site. Helpful assistance all round.

Date Added : 27/10/2011

Stella Fox - Buckhurst Hill - ( )

I would have no hesitation using this company again. They gave me sound technical advice about the product and exactly what i would need. Goods arrived on time, well packaged and excellent value for money. Thank you .

Date Added : 13/10/2011

Ms Birchenall - Beckenham - ( )

Sanjay, gave me excellent sales service. Even as far as when I asked my question about the product picked out, as it did not meet my specifications he kindly found an alternative of a similar style which was suitable for my needs. Then as a bonus was able to my order to me intime for my booked electrician, in fact they came a day early. Arrived Thursday not today as promised. Fantastic Service all round! Thank you Sanjay PS I forgot about bulbs though

Date Added : 07/10/2011

Mr Peter Mitchell - Southwell Nottinghamshire - ( )

A fantastic service and quality products. You sell lighting cheap, not cheap lighting. I would highly recommend your business. Thank you

Date Added : 06/10/2011

Rill - Newquay - ( )

Thank you Sanjay. excellent service from someone who knows his subject inside out. VERY helpful, efficient and user friendly.

Date Added : 05/10/2011

Sharon - Rye, East Sussex - ( )

A first rate company, excellent service from start to finish. I couldnt fault them. I would defiantely use again

Date Added : 28/09/2011

Yvonne Ratigan - Chapel en le Frith, Derbyshire - ( )

Excellent service all round. Friendly & informative on the phone, then my order arrived before 9am the following morning. Well done & thank you.

Date Added : 16/09/2011

Adam - - ( )

The best customer service I have experienced for years! A pleasure to deal with.

Date Added : 12/08/2011

Anne O Sullivan - IRELAND - ( )

Hi Ricky just to say thanks a million for getting my sample downlighters delivered so quickly. i couldnt believe it when the courier phoned today to say they had arrived. fantastic service. thanks again

Date Added : 11/08/2011

Nicki Foster - Sussex - ( )

Fabulous after waiting 3 months from our previous suppliers we can now carry on with building the rest of our garden wall. Thankyou for your prompt delivery and excellent support sales.

Date Added : 11/08/2011

Anne Hendry - Ayrshire - ( )

Excellent Customer Service!! Many thanks guys. Having placed my order around 5.00pm, it was deleivered the folloing morining before 10.00am. Staff could not have been more helpful.

Date Added : 11/08/2011

Helen Lewis - - ( )

Hi Just wanted to say how pleased I am with the excellent service I received from placing the order, to taking delivery of 3 extremely well packaged Franklite ceiling lights. Added bonus was double free bulbs and speedy delivery. Thank You

Date Added : 02/08/2011

Ian McWilliam - GLOUCESTERSHIRE - ( )

Hi. I just wanted to say a big thank you for your excellent service in supplying the Fantasia ceiling fan. Your prompt response in answering a technical query together with the great packaging, fast delivery and competitive price were all much appreciated. The fan is a great product and arrived in perfect condition.

Date Added : 21/07/2011

janice haughton - - ( )

excellent service fast delivery good price we would reccomend highly

Date Added : 20/07/2011

lee cheetham - doncaster - ( )

What can i say about lighting at home besides they are very professional and nothing is too much trouble for them . There staff are friendly and polite ..... Mark you was right me of little faith , just got fan it looks great cheers

Date Added : 20/07/2011

Marie Davies - Surrey - ( )

I have been very impressed with Lighting at Home. My order was delivered very quickly in good order. Although we have not got around to fitting the lights yet the quality seems good. I will certainly be shopping here again.

Date Added : 19/07/2011


I have received wonderful friendly, but professional service from Lighting at Home. Cannot fault them in any way. In fact, in the next few weeks I will be ordering the Alfa floorlamp to match my wall lights.

Date Added : 15/07/2011

Neeraj - Staines - ( )

Called Sanjay at Lighting at home and was most impressived with the customer service I received. He is very focussed on his customers requirments and has suggested some great alternatives to what I was originally going to buy, his product knowledge is exceptional. All in all an amazing experience dealing with LAH

Date Added : 14/07/2011

helen franklin - chelmsford - ( )

This is the 3rd order that I have placed with lighting at home and once more the service has been helpful and friendly. The products are great and competitively priced. Would definitely recommend this site and it will be my first choice in future.

Date Added : 07/07/2011

Geraldine Hills - Manchester - ( )

This is a fantastic company! Their customer care is outstanding. This is the only place I will go to buy any lights I need. Thank you for valuing me as a customer.

Date Added : 29/06/2011

colin spencer - - ( )

have just received my second order, in both cases the price was excellent and the service excellent with immediate delivery. in one case there was a slight fault by the manufacturer & this was replaced the following day

Date Added : 23/06/2011

Joanne Clayton - Notts - ( )

If good, honest customer service is what you expect, you wont be disappointed with Lighting at Home. I first contacted Mark on Friday evening (almost 6pm) via the online sales advisor who is a real person and not a computer. I was promised a call back on Monday morning with some specific details about the product, and by 10.30 Monday I'd had the call from Mark with exactly what I'd asked for. Order placed and already I'm happy. Will certainly be using again, and plugging wherever possible.

Date Added : 20/06/2011

Jamie - Jersey Channel Islands - ( )

This company is excellent to deal with. The staff are very helpful and nothing is any trouble. There prices are much lower than Jersey prices and we don't pay VAT here!! There delivery is super quick and they run a super slick operation. I would have no hesitation in recommending this company to anybody and I look forward to doing more business with you in the future.

Date Added : 18/06/2011

JR - Stockport - ( )

This company definitely goes the extra mile in service. I ordered just before lunch on Wednesday and I was collecting Wednesday evening from Sanjay who took it to his home just a mile away from my address. The right price and excellent service! Many thanks

Date Added : 10/06/2011

maureen tucker - laindon - ( )

Sanjay could not have been more pleasant or helpful. Extremely patient talking me (ancient person!) through the procedures. Well done and thank you!! Five stars!

Date Added : 08/06/2011

Tenealle Catterick - - ( )

Outstanding customer service, ordered at 4.45pm and the guys made sure it got posted out by 5pm! You never come across such fantastic service these days, thanks so much for all your help and effort! keep it up guys! Im sure baby will appreciate the lights one day ;)

Date Added : 07/06/2011

Tony Franchina - Woolaston - ( )

Excellent service from Mark who was extremely pleasant and helpful on the phone. I'm sure the ligths will look great in the new house. I would recommend Lighting at Home to everyone!

Date Added : 07/06/2011

Praneeta Vaidyam - Brough - ( )

Excellent Service. My order arrived right on time. The product was also much cheaper than other retailers. Will defenitely come back and recommend to others.

Date Added : 03/06/2011

Helen - Dorking - ( )

Excellent service, we will definately use this company again.

Date Added : 02/06/2011

Maureen Edwards - Essex - ( )

Rang to order 5.30pm on Thursday, lights arrived the next day. Customer service as it should be, extremely helpful, went out of their way to check the lights required were definately in stock . Happened to be lucky that the courier arrived while I was on the phone and while I was paying the lights were packed and shipped. I felt that they valued my order and will definately use this company again.

Date Added : 30/05/2011

Nikki Stark - - ( )

Delighted with my new lights, excellent service provided by Sanjay, prompt delivery, have already recommended Lighting at Home to other family members

Date Added : 23/05/2011

Colin - Nottinghamshire - ( )

Very impressed with speedy and trouble free resolution of a problem which required a replacement to be sent. Arrived virtually by return. Excellent customer service; would definitely use the company again.

Date Added : 23/05/2011

Gillian - Allowenshay - ( )

Outstanding service and care by Mark who tracked down old lights for us. It saved having to buy three new lights and having to pay the electrician!

Date Added : 23/05/2011

Sandra dickson - - ( )

Exemplary service. Sanjay you're a star. I am recommending you to everyone. Third order and I will definately be back.

Date Added : 23/05/2011


Wide choice, very competitive pricing and friendly service. Have just placed another order and would definitely recommend.

Date Added : 18/05/2011

Trevor - Ipswich - ( )

Very good , ordered 2 Franklite Lights , arrived very quickly, well packedand good communications, will use again very satisfied. Thanks

Date Added : 13/05/2011

Steve - Scarborough - ( )

Speedy delivery over a bank holiday period - great service in replacing a fitting that was damaged on arrival. An internet site with telephone sales and traditional service - Many thanks.

Date Added : 04/05/2011

Alison - Poole - ( )

Sanjay and his team have helped me SO much! I have bought a vast array of light fittings from them in the past few months, and so have my parents. I will be putting in another large order soon. Thank you all!

Date Added : 26/04/2011

Pauline - Leeds - ( )

Sanjay has given me delightful service today.

Date Added : 04/04/2011

Michael Turner - - ( )

WOW !!! Service at its best. After a visit this morning to the Manchester showroom and the return home to check something we called the store this afternoon and purchased the required fitting. Not only is the fitting fantastic but the service from Mark has been truely outstanding. Mark went out of his way to ensure the unit was collected from the storage depot by another member of staff and taken home to be collected by him and delivered to my door by Mark the same evening. Guess you can say Mark really did go the extra mile !! THANK YOU

Date Added : 01/04/2011

Denize Muddell - Sittingbourne - ( )

Excellent service. Mark was so very helpful to complete the order that i needed and was delivered in just 2 days, you just dont get service like this anymore. HIGHLY RECOMMENED. Thank You Mark for going that extra mile.

Date Added : 01/04/2011

Sara barfoot - Codicote - ( )

Great service, Sanjay was really helpful when I ordered something not on stock! Couldn't have been nicer ! Would recommend this site to everyone! Will be using them again.

Date Added : 23/03/2011

janet - Beverley - ( )

Very impressed. Prompt response to order placement and, if product arrives next day as promised, excellent service.

Date Added : 17/03/2011

Emma - Bedford - ( )

One of the best internet companies we have used. Have ordered from them a second time as their choice of products and Customer Service are exceptional.

Date Added : 17/03/2011

Gemma Yard - Hove, East Sussex - ( )

I called Lighting At Home after being let down by another company on the supply of a product. I really didn't expect them to be able to help me but not only did they find the product for me, they got it to me the next day. I can't fault their customer service, Neil was most helpful and I will definitely be using them again for future lighting requirements.

Date Added : 16/03/2011

Annette Coleman - HVC Mildenhall Ltd - ( )

Excellent service. Delivered first thing on the arranged date. Very helpful with advice when we spoke via the telephone. Would definitely recommend.

Date Added : 16/03/2011

Steve Bull - Oldham - ( )

It's very easy to leave positive feedback when everything goes as expected (and I would have done) But to me, the mark of a good company is how they cope when problems occur! I bought a number of Fragma fittings and when we unpacked one a glass was missing and it was damaged (it was a sealed box) We rang and spoke to Neil on Saturday afternoon and were told we could collect a replacement at our convenience. My thanks to Sanjay & Neil for all of their support, and I would not hesitate to recommend them wholeheartedly. I look forward to doing business with you in the future. Thank you

Date Added : 14/03/2011

Michelle kenna - Cambridge - ( )

Great service and excellent people to deal with. Ordered kico lamp for my daughter which when arrived had the lamp missing (not their fault as box was still sealed straight from manufacturer) Called and part sent out the same day! That's what I call good service. Everyone I spoke to was extremely friendly and helpful.

Date Added : 13/03/2011



Date Added : 12/03/2011

Alan Solway - Guernsey - ( )

Absolutely fabulous service, they do exactly 'what it says on the tin'. Lovely people to deal with and kept to the time frames promised. Best thing I can say is that I will definitely use them again.

Date Added : 10/03/2011

Ilaria Frau - London - ( )

Mark had the patience of a saint, helping me with my queries over nursery lights, options and products - and the lights arrived two days later as promised! they are now fitted and look great - thanks

Date Added : 05/03/2011

Dan - - ( )

I ordered a Kico birdey light for my son's room on Monday and even though it wasn't in stock it arrived on Wednesday morning! Great prices and fantastic customer service. Highly recommended.

Date Added : 03/03/2011

Caroline Riou - Top Flat, Seascale Hotel - ( )

Hi Sanjay & the team at Lighting at home. My lights & lamps arrived last week & given that you shipped them to the channel islands not one crystal was damaged. I would like to thank you Sanjay for all your help regarding selecting, VAT & tracking my parcels when they got detained by the Channel Islands Customs. I would definitely recommend Lighting at home to my friends. Caroline

Date Added : 24/02/2011

carol coxall - Hornchurch - ( )

I can't say enough as to how helpful and obliging the staff are at Lighting at Home. I have already passed on their telephone number to family and several friends and told them they would not be disappointed.

Date Added : 24/02/2011

Alex Montgomery-Baird - - ( )

Excellent product; customer support superb. Many thanks. Recommended.

Date Added : 24/02/2011

Roy - Pershore - ( )

Very prompt and courteous service from Sanjay in sorting out return and replacement of damaged (not apparent until unpacked, so no blame there) product. Well done and many thanks.

Date Added : 22/02/2011

Paul Guntrip - Crowborough - ( )

I ordered a product which had been discontinued and received a call from Sanjay next morning. Within 5 minutes he sourced a product which was an exact match and over £25 cheaper. It arrived within two days! Brilliant! Excellent service.

Date Added : 18/02/2011

Stephen McGregor - - ( )

Amazing turnaround at a very respectable price - all I've got to do is figure out how to put the work of art together!

Date Added : 15/02/2011

richard millard - cardiff - ( )

The ordered goods were not in stock, Sanjay looked for alternatives and solutions. sourced the alternative and arranged immediate delivery. How good is that?!

Date Added : 14/02/2011

Jennifer Dickson - London - ( )

Our Franklite Carillon lights are now up and look amazing. The site was easy to use, competitively priced and the service was fantastic. When our electrician broke one of the glass rods - and there were no replacements included - Sanjay and his team managed to sort out a few extras for us!

Date Added : 10/02/2011

Heather Murray - Leeds - ( )

A great service from Lighting at Home, the Keats lights are now fully installed and look fabulous. The web site was easy to use and the images very representative of the actual items. Big thanks to Mark and Sanjay for all your help. Will certainly be recommending you to my family and friends.

Date Added : 09/02/2011

Roger Williams - Salisbury - ( )

Just installed our tiffany light. Its beautiful. The light bulbs were wrong size but others sent out same day. Service has been first rate.

Date Added : 07/02/2011

Roger Withers - Hampshire - ( )

Sanjay and crew were as good as their word. The lights were out of stock but when they came in they were shipped immediately. Lovely products they are too.

Date Added : 02/02/2011

Thelma Gill - liverpool - ( )

I would like to say thankyou the sales staff at Lighting at Home in Manchester and Liverpool for helping me get my fan delivered. It looks absolutely brilliant now its up. Definately recommend this supplier to any of my friends.

Date Added : 29/01/2011

Heather Parnell - Manchester - ( )

Sanjay Would just like to say thank you very much for being so helpful on Saturday when we called. My light is now up and looks great. Really good choice for my stairs nice and bright. Will certainly be coming back in the future and will recommend your shop to my family and friends.

Date Added : 24/01/2011

C Wade - Darlington - ( )

Sanjay! What a great guy. Many thanks for you brilliant friendly customer service and good deal on the lighting.

Date Added : 24/01/2011

L. Froggatt - Great Oakley - ( )

A brilliant company to deal with. We got a good price and a quick delivery and the lights are lovely. Sanjay and his colleague were extremely helpful. I would highly recommend Lighting at Home.

Date Added : 23/01/2011

Lesley Collier - - ( )

Excellent service. I phoned up to ask whether I could specify a delivery date and the gent I spoke to was very helpful and managed to arrange the day I requested. Lights were really well packaged and are superb - very, very, very pleased. Thank you.

Date Added : 18/01/2011

Peter Morgan - Newport S Wales - ( )

Excellent service and promised delivery on time, well packed and exactly as ordered. Goods were required early as previous supplier let us down. Can highly recommend Lighting at Home who understand the meaning of "Customers Needs".. Thanks for all your help. Best Regards

Date Added : 14/01/2011

S Armstrong - Havant - ( )

After many long hours trawling the internet for outside lights, I came across Sanjay. He worked hard to find the product I was seeking and went out of his way to find additional information as required. Once ordered, the goods arrived ahead of anticipated delivery date. I will definitely make this website my first 'hit' next time around. Thank you Sanjay.

Date Added : 11/01/2011

Sally Browne - Southminster - ( )

Brilliant customer service, really friendly and superb products. Thank You :)

Date Added : 10/01/2011

mr. philogene - luton - ( )

I was very please with the responce I had when goods was damaged they replaced it free of charge and free postage.

Date Added : 07/01/2011

G Doolan - Fashion UK Limited - ( )

Excellent Service, Price very competitive prompt delivery as good as any and better than most electrical factoring companies we have delt with.

Date Added : 06/01/2011

Mr & Mrs Gardner - Milton Keynes - ( )

We purchased a Paola Pendant 6 Light Silver Leaf twin shaded dinning room light. But after fitting the lamp we notice that the shades were slightly different colours and that one was not the manufactured correctly. After speaking to Sanjay at Lighting at Home, the shades were replaced without any questions. We were very impressed with the service and would highly recommend them. Ps The light was a great topic of conversation whilst having a dinner party!

Date Added : 06/01/2011

Jamie - Herts - ( )

Fantastic customer service, spoke to a Sanjay who was very helpful indeed...

Date Added : 06/01/2011

Tessa - Kent - ( )

Fantastic customer service. A big thank you to Ricky who pulled out all the stops to ensure I got my lamp before Christmas. His flexibility and persistence paid off.

Date Added : 05/01/2011

Sandra B - - ( )

Great Website, easy to navigate and find exactly what I was looking for. Very competitively priced and great customer service. Next time I am looking to buy lighting this site will be my first port of call. Thanks to Sanjay and the Team.

Date Added : 31/12/2010

Helen mccallion - - ( )

many thanks for a quick and efficient service. It was great to be able to deal with someone friendly and to have my order dealt with so professionally. Are all the staff so friendly? I will be recommending your company to friends and family as the best I have dealt with to date. Thanks again. Best wishes for 2011

Date Added : 31/12/2010

Laura-Jane Ranby - Nottingham - ( )

Fantastic service from Sanj, great product and all came as promised. Well packaged with good assembly instructions as well as arriving in perfect condition. The price matching service exceeded our expections with not only matching, but beating the best other price I had found. The lights were in stock and came the next day with no delivery cost via City Link. City Link weren't great, but thats not Lighting at Home's fault! All in all, a brilliant service and I'd shop here again anytime...

Date Added : 23/12/2010

Elizabeth Archer - Upton-upon-Severn - ( )

This is the most amazing company. Highly efficient and most civilized. Service and attention just like poor old Britain used to be which is so very refreshing in this so called "modern" day and age. What a much better place this country would be if more organizations were as brilliant and efficient as Lighting at Home.

Date Added : 22/12/2010

Ash Patel - London - ( )

Service: second to none, Queries: answered quickly and efficientlty, Delivery: next day, thanks to everyone at Lighting at Home you couldn't have done any better!

Date Added : 20/12/2010

Carolyn Roper - Budleigh Salterton - ( )

After being let down by 3 other lighting firms the lighting at home team has gone that extra mile to ensure that we get our lights before Christmas. Many thanks to Sanjay and the team.

Date Added : 17/12/2010

David Beattie - - ( )

Cannot thank Sanjay enough he certainly went the extra mile to get things right for us following a hiccup from the suppliers. I would have no hesitation in recommending or using this company again. Thanks Sanjay

Date Added : 14/12/2010

Tim Shears - Market Harborough - ( )

Thanks Mark for your excellent customer services on getting the 3 lights delivered to me direct in less than 24 hours, much appreciated. Good advice, good service and delivered as promised. 100% recommend.

Date Added : 10/12/2010

V Coulson - West Sussex - ( )

I fell in love with a floor-standing light in our local shop but could not afford the price. Bought the same from Lighting at Home much cheaper. Delighted not only with the price but also with the efficiency and speed of response to my order and prompt delivery. The light was well packaged but I had a problem with one of the bulbs - My email was responded to immediately by a phonecall from Customer Services who sent me not one but 2 free replacement bulbs in the post which arrived just 2 days later. I couldn't ask for better service, support and courtesy. Thank you to all concerned. I shall certainly shop with you again.

Date Added : 02/12/2010

Kay Harris - Devizes - ( )

I've just received my Eglo table lamp, would like to say I'm really pleased with it, delivery was prompt, it was packaged really well and best of all it was nearly half the price i was going to pay on another site!! Thanks very much

Date Added : 01/12/2010

Susan Lawson - Basingstoke - ( )

A note of thanks. After a poor experience with a local lighting supplier, I really appreciate the speed, efficiency and courtesy with which my order was completed. Ordered around mid-day on Friday, 26th November, payment was only taken after despatch was confirmed by e-mail & telephone & the lamp was delivered in good order to Devon before mid-day on Monday, 29th November. Fantastic service, thank you.

Date Added : 29/11/2010

Alan Pearson - St Albans - ( )

Genuinely helpful telephone contact (Mark). Found the light we required (Endon 656 FL SC) at an off-site location (Huddersfield) p.m. Thursday, 25.11.10 and despite the snow arranged delivery a.m. 29.11.10 and all priced at a significant discount inclusive of delivery. Well Done.

Date Added : 29/11/2010

Natalia Meadows - Cambridge - ( )

I had the most pleasant purchasing experience with this company I've ever had. The customer service is truly amazing! I bought a ceiling light in a late afternoon, it arrived the next morning. The light is of a high quality and very well packed. Will definitely buy more from this company and would highly recommend to anyone!

Date Added : 27/11/2010

Maria Olshansky - Sydney, Australia - ( )

Sanjay, Thank you very much for your service. The light fittings were exactly what I was after. Delivery to Australia was quick and easy. When there were some issues with our delivery the customer service was excellent and the problem immediately solved. I will definitely consider purchasing light fittings from [them] again. I was very happy with the price and most of all, the service!

Date Added : 25/11/2010

Malc - UK - ( )

Sanjay your service was second to none, would use again without hesitation. Thank you

Date Added : 24/11/2010

Joe Papa - Melbourne Australia - ( )

Sanjay Thank you for all your help; exceptional customer service. Was not expecting a phone call to answer our internet question and was delighted to get a follow up phone call when the lights arrived. Even with shipping the lights were fantastic value. No hesitation in recommending this site for anyone anywhere in the world. You can shop with confidence. Joe Australia

Date Added : 24/11/2010

Satwinder Flora - - ( )

Extremely excellent products and friendly customer service. I ordered the Diyas Iris ceiling lights and found them to be the cheapest on the internet by far. They've really helped me out of a pickle and will definitely recommend them to all my friends and family.

Date Added : 22/11/2010

Michael Cooke - France - ( )

The assistance received in making a choice was excellent and the light fitting arrived in France within a few days. Unfortunately one shade was cracked but a replacement was sent without any quibble very quickly. Would recommend the site to all.

Date Added : 22/11/2010

Colin Muhl - Wakefield - ( )

An excellent service and very helpful when contacted with a problem, my product was replaced free of charge with no hassle, will use this site in the future.

Date Added : 19/11/2010

Anne Parry - York - ( )

Having purchased several light fittings from this company I cannot recommend them highly enough.They are efficient,extremely helpful and deliver the goods on time as promised-they even phone to make sure all is in order-a service not experienced very often these days! The quality of their products is excellent and their pricing is extremely competitive. I highly recommend them to anyone who is looking for lighting-you will not be disappointed.I shall be purchasing more from them in the near future. My only regret is that I wish I had found them earlier!

Date Added : 15/11/2010

Irene - Lincoln - ( )

If you are looking for a professional, reliable and competitive priced company then do not hesitate to use Lighting at Home. I am delighted with the lights I ordered and would like to say "thank you" to Sanjay for the help and reassurance he gave me. I will certainly be recommending Lighting at Home to my friends and family.

Date Added : 12/11/2010

Wendy Dolton - Norfolk - ( )

Excellent service, very helpful and considerate service, Sanjay most helpful and resolved problem with one light fitting which had a fault and refunded postage. Would recommend and also use again myself.

Date Added : 10/11/2010

Joanne Dolan - Llangernyw - ( )

I would recommend Lighting at Home for any of your lighting requirements, Mantra and Franklight are a particular favourite brand of mine, and the prices are market leading; the service has been excellent, we have used this site twice and will be using again when we start our next project, my husband would like to thank Sanjay for his communication and assistance in our last transaction

Date Added : 09/11/2010

Debbie White - Atkinson White - ( )

Excellent transaction throughout. Light beautiful, packaging was very good. Delivery very quick and the price was good too. All in all a pleasure to do business with and will definitely use again...Well done Lighting at Home

Date Added : 09/11/2010

Andrew Whitelaw - - ( )

One of the best companies I have had the pleasure of dealing with. The lights are simply stunning. The service proffesional and curteous. Lights dispatched an hour after ordering, received 24hrs later. great company that I wouldn't hesitate to use again.

Date Added : 05/11/2010

Claire Taylor - Billericay - ( )

Beautiful light. Excellent customer service! Mark was so helpful and I would have no hesitation in ordering again and recommending website to friends. Received my light 24 hours after ordering!!

Date Added : 05/11/2010

Neil Rosser - n/a - ( )

Website user friendly and service is excellent. The price we paid was very competitive and products reached us safely within a couple of days of ordering. Unfortunately we damaged one of the glass shades when unpacking. The sales team were very helpful indeed and sent us a replacement immediately. In conclusion, a highly recommended and friendly team! Keep up the good work.

Date Added : 28/10/2010

karen - Dundee - ( )

Excellent service, came within two days, the lights I ordered were fragile and one was broken but got a replacement no problem. Sales team were very helpful. Would definitely recommend using this company, I saved 160 off the high street price on 2 lights.

Date Added : 26/10/2010

Rosie Sama - - ( )

Execellent service, very happy with the product. Unfortunately an item was broken during delivery but this was quickly resolved, with a replacement by return of post. Many thanks to Sanjay and Ricky.

Date Added : 19/10/2010

Jayne Fulker - - ( )

I ordered four lights.I was kept up to date with delivery info so knew what was happening.And they came very quickly. When they arrived they were absolutely fabulous and just what I expected.There was a slight fault with the frame of one light damaged in transit.This was resolved so quickly I don't think it could have done been better ,if I had gone to a local shop. Even when I discovered a month later that one light was too low on my room and the shorter arm was not in the box ,these guys are helping me sort it out without hassle. I will definately use them again and recommend them to my friends.

Date Added : 15/10/2010

Mike Hauxwell - Burton upon Trent - ( )

Excellent Service on purchase and delivery, very fast. Slight problem with installation in that the electrical connector block is not designed to take 2 cables as in the instructions. A competant elctrician can resolve this, but it would be better for the manufactur to provide a more suitable connector block. Otherwise the installation was very smooth.

Date Added : 15/10/2010

tony adlam - - ( )

After purchasing 10 lights I was informed of the order dispatch and delivery. 1 light had a slight problem of a part missing, and this was dealt with quickly and efficiently. The best internet supplier I have ever found on the web. Quick effecient, excellent communications, good products, passed the address to all my friends and my electrician

Date Added : 14/10/2010

John - Jersey, Channel Islands - ( )

Sometimes when buying on the internet there is a concern that the product might not match up to your expectations. However this was not a problem with Lighting at Home. The service I received was fantastic and all my queries wqere answered instantly. When you have a stretch of water between us and the supplier it can be a problem but again no worries there. Our lights arrived, well packed, were as advertised and in very short time after ordering. Well done and I shall be using Lighting at Home again.

Date Added : 14/10/2010

Derek Hemsley - Ross on Wye - ( )

I should like to congratulate Lighting at Home on the way my enquiry and susequent order were handled. I recieved help and advice from Mark and the ordered goods then arrived on schedule. I could not have wished for better service. If only all shopping was this easy and productive!

Date Added : 05/10/2010

David Payling - - ( )

I was very pleased earlier this year when my order was delivered within days and proved to be fully correct. My new order this week has been followed up very promptly by the company with an early delivery promised. First class service. David payling

Date Added : 29/09/2010

Todd - London - ( )

A company's customer service focus can best be determined when something goes wrong: 6 months after installation, a fitting developed a fault. After my reporting of this by email at 8pm, I received a phonecall at 9am telling me that they had contacted the manufacturers and that a new fitting was already out for delivery to me. Just excellent. Thanks.

Date Added : 28/09/2010

Karen Rees - - ( )

Fantastic service I was told they were in stock and they arrived within two days of my order - thanks

Date Added : 24/09/2010

Grant Riddick - Frome - ( )

Hi The light was recievd today many thanks its great and so was your service ! Kind regards Grant

Date Added : 23/09/2010

Elaine - Newbury - ( )

Can't recommend highly enough... We were after a discontinued product, they found it! Communication was superb throughout. They even helped with fitting over the phone! Friendly, top notch service, thank you again!

Date Added : 22/09/2010

fiona rolfe - Tiverton Devon - ( )

Kept me up to date and pulled out all the stops to get me out of stock item at long last a company that looks after their customers. We will certainly be returning for more purchases in the future

Date Added : 21/09/2010

Evian - - ( )

Outstanding overall service, fantastic value and i will certainly be using this site again! Evian from Nottingham

Date Added : 20/09/2010

Valerie - Oxfordshire - ( )

We found Lighting at Home to be an excellent company to deal with, they were helpful, knowledgeable and very efficient and when something was overlooked it was dealt with immediately and apologetically - what more could one ask for!

Date Added : 14/09/2010

l Brumpton - - ( )

Brilliant, most helpful, time taken to sort my requirements and the lights arrived in two days with no extra cost. I would certainly recommend this company.

Date Added : 08/09/2010

Norma Doyle - Ireland - ( )

Fantastic company. I got all my lighting for a new house from them. I found the sales people to be friendly, efficient and competent. All lights were delivered as promised, well packed and in tact. Great service. Highly recommend lighting at Home.

Date Added : 28/08/2010

Mr. C.W. Prentice - Weston-super-Mare - ( )

A first class company. Efficient, friendly and attentive service second to none. I consolidated two separate orders and arranged for delivery on the day after I returned from holiday. I was informed by email of every stage in the progress of the order. Highly recommended.

Date Added : 13/08/2010

Margaret Bellee - Jersey - ( )

I ordered 4 wall lights and also wanted a floor lamp that matched well. Sanjay went to a lot of trouble to check the finish on the floor lamp that I was interested in. so that I could make the right choice. I placed my order on Monday and the goods arrived in Jersey on Thursday, which is excellent. They were well packed and in perfect order, I can't wait to see them fitted and lit up! I would deninately reccomend Lighting at Home to anyone.

Date Added : 11/08/2010

Mike Hand - Manchester Waterbeds - ( )

Being in business myself I know how important it is to be competitive and to give good srvice. This company is no exception and I would certainly purchase from them again. Mike Hand Manchester Waterbeds Ltd

Date Added : 08/08/2010

liz sparks - marlborough - ( )

i saw i lovely hall light in my local lighting shop it was £120 i found the identical one at lighting at home for £80. had my order within 2 days had a problem with the cable lighting i bought due to the position of the beam in the kitchen so had to exchange it, the customer service was top sanjay who dealt with me was a complete star whatever he earns its not enough note to boss give him a wage rise he has the patience of a saint. a huge big thank you

Date Added : 04/08/2010

David Chilcott - Poole - ( )

Hi Just purchased my 5th Fantasia Ceiling Fan from you, and pleased with the prompt service from you all, Many Thanks D.Chilctt.

Date Added : 03/08/2010

Huw Watkins - London - ( )

Excellent service. I received a next day response to a Pricebeater enquiry and no nonsense w.r.t. matching the price. Thank you - most impressed.

Date Added : 03/08/2010

Kerry Newman - London - ( )

I've been impressed by Lighting at Home even since my first order. Prompt delivery, good updates when one item was out of stock at the suppliers and then when the instructions weren't clear, great customer service to get my PIR light to work correctly. Lighting at Home will be my first port of call for any lights I need going forward.

Date Added : 28/07/2010

Nwamaka Nwabueze - Algh Solutions Ltd - ( )

Excellent service. Very patient in dealing with enquires. I would recommend to everyone. Happy to do business again. Fan recommendation was perfect. Thanks alot

Date Added : 25/07/2010

Kelvin Ward - Chelmsford - ( )

Had a problem adapting a lighting unit to fit and was pleased to discover an outstanding level of after sales care. Would certainly recommend.

Date Added : 22/07/2010

Les Orchard - Mablethorpe - ( )

I would like to thank you all for your swift, kind and very polite service.It was a pleasure to talk and deal with you, and be assured that we will recommend you to all our friends. This kind of service is hard to find today. Keep up the good service which makes you stand out above others.

Date Added : 14/07/2010

Andrew - Malta - ( )

Spent a few months shopping online and shipping items to Malta. Found the guys at Lighing at Home to be by far the most professional guys i dealt with. Wouldnt hesitate in recommending them to anyone. In addition, i am extremely happy with the lights i bought, very good value for money.

Date Added : 07/07/2010

Anna - - ( )

Fantastic Service, Used this Company in June 2010 - People were friendly, efficient and helpful. Lights were excellent and arrived swiftly and well packed. Couldn't have asked for more. Sanjay and Neil - 110%, thank you!

Date Added : 06/07/2010

Pauline - - ( )

We have now purchased five Fantasia Fans on line from you, the service is excellent and so are the prices. Well done LIghting at Home.

Date Added : 03/07/2010

Barbara - Whitton - ( )

Excellent response to my enquiries. Very helpful in trying to obtain an alternative to a discontinued item. If the delivery service is as good as customer service received so far I will not hesitate to use this company again.

Date Added : 19/06/2010

Richard Stokes - Malta - ( )

Thanks Sanja for a good efficient service. Even when the items I wanted were out of stock you found alternative ones that seited our requirements. I have used this Company before and will use them again. Richard Stokes

Date Added : 19/06/2010

Debbie - Fleet, Hampshire - ( )

I am extremely pleased with the service I received from Lighting at Home. The plumber broke one glass light shade from a fitting of three. I thought it would be very difficult to find a match but noticed the same shades on a different light fitting on this website. I emailed to see if the shades could be purchased separately and the type of fitting used - Sanjay replied quickly with all the relvant detailsand was equally helpul on the phone when I placed the order. I am so delighted with the replacement shaed (which arrived when they said it would) that I have just ordered another as a spare!

Date Added : 03/06/2010

Mr A - Wolverhampton - ( )

Fast, efficient service. Huge selection. Very competitively priced. Even when I found defects which were as a consequence of manufacturing, I received replacement parts very quickly, it just wasn’t a problem. I would highly recommend them to anyone. Excellent customer service

Date Added : 27/05/2010

Mr G Fisher - Sussex - ( )

I had to speak to Sanjay about my order, he was polite and helpful, the service was fast and reliable, what more can you ask for. Well worth buying from.

Date Added : 21/05/2010

Sylvia Dedman - Hampshire - ( )

I would like to thank Sanjay and Rick for all their help. Great people to deal with. First class products and excellent service. Many Thanks.

Date Added : 16/05/2010

Sally Browne - Southminster - ( )

Brilliant service, lights look absolutely fabulous! The free bulbs were a bonus too! Thanks again.

Date Added : 15/05/2010

Ibby Master - Blackburn - ( )

I bought two crystal light fittings. From start to finish Sanjay was truly professional and corteous. The lights arrived as promised. I would definitely buy again from Sanjay.

Date Added : 10/05/2010

Mrs Val Wallace - Shoreham-By-Sea - ( )

It was a pleasure doing business with your company. Sanjay in the sales department was professional, helpful and courteous nothing was too much trouble and it all went very smoothly. Thank you for your service.

Date Added : 10/05/2010

Lynn Meldrum - Aberdeen - ( )

We have just moved to a new house and purchased approx 20 light fittings, including 3 lamps. They are all fantastic. We received a great personal customer service from Sanjay. Would thoroughly recommend this site to anyone looking for quality service and lights, along with a great price.

Date Added : 06/05/2010

Norma S Harris - Stewarton - ( )

Good morning, I write simply to say how satisfied I am at the service provided by your company. I particular, I was impressed by the courtesy and helpfulness of both Sanjay and Mark on the occasions I had to talk to them. They addressed the problems quickly and efficiently. My thanks go to your company and in particular to Sanjay and Mark. Should the occasion arise, I will have no hesitation in recommending your company. Yours sincerely, Norma S Harris.

Date Added : 30/04/2010

Sharon Williams - Leominster - ( )

I purchased to Mantra Viena lights, I had a telephone call almost instantly and they were delivered the next day, fantastic service & fantastic goods, would use again. In fact I wouldn't go anywhere else.

Date Added : 29/04/2010

Reem - Dubai - ( )

I ordered a large amount of outdoor lights all the way from Dubai. Much cheaper than buying the same items here in Dubai! Customer service was very reliable. Shipping time was short and I received frequent updates by telephone on my order. I will definitely order from this site again!

Date Added : 26/04/2010

Eileen Godkin - Co Wexford, Ireland - ( )

Received my order today and am delighted with quality of products - website service was easy to use and your customer service excellent. I have already recommended your website to friends and placed my second order!

Date Added : 26/04/2010

Natalie - Swindon - ( )

Absolutely great customer service, the best i've received for a long time! Delivery was fantastic, and my order arrived when i was told it would. The products i ordered i liked so much that i have just ordered some more, as the fittings are of great quality, much better than lights from the diy store!!! And great prices as well!!!

Date Added : 16/04/2010

R Nathalia - Leicester - ( )

I ordered two sets of different lights from Mantra range. Sanjay was very helpful and I received goods next day. I would recommend this lighting shop to others as service is efficient. Sanjay the lights look absolutely gorgeous. Thanks again

Date Added : 13/04/2010

gail - birmingham - ( )

Thank you ! Excellent friendly and helpful service and a good price - the second time I have bought from you and will do again .

Date Added : 09/04/2010

Claire Hayes - Selby - ( )

I received the 24Nr Bricklights this morning (which I would like to add were ordered just 24 hours ago) thank you Sanjay! Would highly recommend this company and will be needing your services again very soon.

Date Added : 01/04/2010

My-Linh Cat - Dulwich - ( )

I bought three chandeliers (9112-52cc) from this web-site and was so impressed with the customer service from Sanjay from start to finish. I didn't get to dressed the chandelier until after three weeks of purchasing it but once it was up the whole thing looks stunning. I am so so happy with the purchase. These chandeliers light up the whole room as you walk in and do sparkle brilliantly. I will definitely purchase from this site again. Excellent service. Many thanks, Sanjay.

Date Added : 29/03/2010

Bob Freeman - Betchworth - ( )

24/03/2010 - Received the Franklite wall and celing lights today, which were well packed and in good order. The pre order service and help from Sanjay was excellent. Delivery was very prompt. Will seriously consider your organisation again when have future requirements. Bob Freeman of Brockham.

Date Added : 24/03/2010

Joy Greenwood - Sheffield - ( )

I ordered a milo lamp with shade, unfortunately the shade was different from the one on the website, Sanjay phoned me and sent me the photo of the one the manufactures had sent, the shade was just as nice and is now sitting on my nest of tables in the living room, I also ordered a cylinder lamp which is also very nice, I am very satisfied with the products and the customer service that Sanjy gave. The delivery was a little longer than expected but in the end we are very happy and would use lighting@home again.

Date Added : 19/03/2010

Eileen Cope - Corby,Northants - ( )

Just to let you know the lights are fantastic, website is good, but the real thing is far beyond what I expected. I had recieved the lights within 24 hours of ordering and they were well packed. Brilliant service and I will most definately be using Diyas lighting in the future. Many thanks. Eileen Cope.

Date Added : 17/03/2010

Graham - Bournemouth - ( )

Excellent products, Very good service and communication + great prices - What more could you want !! Thanks.

Date Added : 17/03/2010

T Lysaght - South Nutfield - ( )

Excellent service; I placed my order midday Wednesday and received my lights 8am Thursday. I would definitely use this supplier again. Thank you.

Date Added : 04/03/2010

D Murray - - ( )

I find this company very easy to deal with and extremely competative on price.All my orders have been delivered on time.

Date Added : 24/02/2010

martin cummins - quad - ( )

Very efficient and prompt especially Sanjay. Many thanks!

Date Added : 22/02/2010

Melanie Lavis - Devizes, Wilts - ( )

Absolutely superb service. I telephoned on the Friday they were with me on the Saturday in immaculate condition. I would definitely use this company again and I recommend it to my friends. Sanjay provided superb customer service pre sale and post.

Date Added : 21/02/2010

Monika S - Warsaw, Poland - ( )

Thank you for your excellent service. I received my Mantra Viena ceiling light and 2 wall lights in exactly 7 days as you promised. They were very well packed so they reached their far destination without a scratch. They look just perfect in my living room.

Date Added : 10/02/2010

Tom McA - Helensburgh - ( )

First used this company a few day ago - order arrived today one item badly damaged, and as required reported it using their internal contact nextwork, within 20 mins a phone from the company with apologies and reasurance that the item had been reordered. If only all companies dealt with concerns this quickly. Will reuse this company again.

Date Added : 10/02/2010

Barbara Lynch - East Kilbride - ( )

Just a note to say thanks. I received my 2 Black floor lamps CW twist, Searchlight 5021, this afternoon, what wonderful service. I am so pleased with them, they are even better than the pictures on the net site. Thanks for you prompt service

Date Added : 05/02/2010

Mr L Richards - South Norwood, London - ( )

An excellent level of customer service. You took the time to telephoned me and confirm details of my address rather then assume; you delivered three days after confirming the order. The ceiling lights were not only packed well inside the box but you also put separate packaging outside the original box. Thank you for caring about what you do. It has taken me months of searching to find ceiling lights liked but what has made the whole thing perfect is the quality of your customer service. Feb 2010

Date Added : 04/02/2010

Mrs. R. Levin - Drimoleague - ( )

We are extremely pleased with our new Franklite crystal lamp, which we ordered from your company. Your service was prompt, friendly and the price was definitey reasonable. The lamp arrived in perfect condition, and our electrician was impressed with the quality. We warmly recommend your online store.

Date Added : 02/02/2010

Stuart Gray - North Yorkshire - ( )

One of the very good reliable internet sites. A great pleasure to deal with them. Very professional and quick. Solid advice, excellent staff (especially Sanjay), and they use a good, reliable carrier. We had a problem when one of the lights came incomplete (not their fault) which Sanjay resolved within the hour. With a huge range of products at excellent prices, and next day delivery if in stock, why look anywhere else?

Date Added : 02/02/2010

Andrew Skam - - ( )

What a fantastic service!! I order some lights from NFD at the begining of December conatantly being told they were being manufactured, after nearly 2 months getting nowhere and with my confidence low I gave up on them. I contact these guys and told them which lights I was after I was told they would have to order them but no payment would be taken prior to them actually having them. Thats exactly what they did 3 days later they dispatched the lights and took payment with me receiving them next working day. A great company with honest and trustworthy guys working there Many thanks for your help

Date Added : 01/02/2010

Steve Eccleston - Leigh - ( )

Good service and very helpful. Rings back when says they will and comes across as genuine folk. Not salesman waffle

Date Added : 28/01/2010

Mina - - ( )

Many thanks for a fantastic service Sanjay! Also, thanks for the efficient packing, dispatch and delivery! The Diyas range ordered was absolutely stunnning when unpacked and installed. The overall lighting got a positive response from friends and family and it really created a beautiful atmosphere, in time for Christmas. My son calls the chandeliers-'Christmas lamps' and wanted the honour of switching them 'on'. We'll certainly order from you again! Congratulations; you have a very satisfied customer!

Date Added : 26/01/2010

Christopher Harris - Oxford - ( )

A thousand thanks to Sanjay for his time and patience with my recent order. Customer Service second to none - all very appreciated. A prompt delivery and nothing about the experience with lightingathome that I can fault, It has transformed the room. I cannot heap praise enough.

Date Added : 22/01/2010

Mrs Sheppard - Great Dunmow - ( )

Very pleased with this company, lights are great and delivery does come next day. Would have no hesitation in recommended them.

Date Added : 21/01/2010

The Riley's - Kent - ( )

Wow !!!what a fantastic selection of stylish, quality lights. My initial quest for contemporary, quality 'switched' (NOT EASY TO FIND) wall lights (Alpha) resulted in me ordering 23 light fittings !! & 1 socket for us & family( Seraphim - classy & elegant. Sisco - very modern, eye catching statement pieces. Alpha - ordered 13 variations of table, wall & ceiling - funky & bold (chunky crystal). I can't praise you enough, especially Sanjay for all his help & advice; nothing was too much trouble. One order did take a more 'amusing' delivery route, but Sanjay & Mark swiftly rectified the situation- very reassuring to know that you can order with confidence. A pleasure to do business with, hence highly recommended to family & friends. THANK YOU !!! for making it so easy to sit at home and choose from such a wide selection of lovely light fittings.

Date Added : 15/01/2010

Leisa Milne - Bedfordshire - ( )

Just wanted to say a massive thank you to your company, and Sanjay in particular, for the fantastic service that we received. We were on a very tight timescale, so you personally checked that the stock was in and ready to go, got it sent out that day and it was with us next day. Fab! On top of that it was a great price too! We are absolutely thrilled with the Lupa lights and everyone comments on them. Thank you!

Date Added : 11/01/2010

Lynn Ainsley - Watford - ( )

Thank you very much for the fabulous service. Delivery was fast and all the items well packaged. The items themselves are gorgeous (Mantra Florida) even nicer than in the pictures - my living room looks stunning! I would definitely recommend the company and this product. Will be back for more when doing more of my house. Thanks again. Lynn.

Date Added : 12/10/2009

Louise Warner - Bicester - ( )

Just a big thank you for helping to solve my lighting problem, after ordering these lights from another company (NFD) who were quick to take money yet never delivered i was at my wits end. Then discovered these guys, great to deal with, friendly and very helpful, ordered one day and they delivered the very next day, fantastic service, what a perfect world this would be if all companies were run the way this company is. MANY MANY THANKS

Date Added : 23/09/2009

Tim Edwards - - ( )

Very very pleased with the service and product recieved! Being open 7 days helped alot, and the Mantra Dali range you supplied is out of this world, the comments I recieve about the wall light is just amazing, no wonder they are 1 of your top sellers!! No doubt I will be back, thanks and all the best!

Date Added : 07/08/2009

Jeff Johnson - Amberley Electrcial Ltd - ( )

Ordered lights one day, delivery received the next day. Very prompt service! Will use this site again.

Date Added : 05/08/2009

Jill Burton - Henley on Thames - ( )

I would just like to thank Rick for all his help yesterday in getting the lights I wanted and delivered today, I was most impressed by the service I received after being let down by NFD, Once again thank you. Jill Burton

Date Added : 31/07/2009

Stella McLoone - Aberdeen - ( )

Excellent service - received lights next day - will use again!

Date Added : 28/07/2009

Julia Osborne - Bristol - ( )

Dear Sir, I would like to congratulate you on your fast and efficient service. My Chilli light arrived the day after you dispatched it, and I am absolutely delighted with it. Thank you again. Regards Julia Osborne

Date Added : 06/07/2009

Simon Crow - London - ( )

Good morning Chaps I placed a telephone order with you, for three items of lighting, at 10.15am yesterday. I received the consignment here in London at 9.00am this morning. Pretty impressive service, to say the least!!!! Many thanks Simon Crow

Date Added : 19/06/2009

Mark O'Neil - Ramsbottom - ( )

I was very pleased with the sevice. I found this website very user friendly and the delivery service was excellent. I would definitley use this site again and i would highly recommend it.

Date Added : 11/06/2009

Mr Makol - Wirral - ( )

I would like to thankyou so much for all your help! The Atla ranges which I have purchased look absolute stunning, the crystals are of such high quality. I still need more lighting would definite be back. Mr Makol

Date Added : 11/06/2009

Dr. R. Gupt - Nantwich - ( )

I would like to give a big thank you to lighting@home and especially to Rick the sales agent was a pleasant and very very helpful young man and was amazed by his knowledge of lighting and his recommendations were very good - you made my job easy!!. Thanks again Dr. R. Gupt

Date Added : 07/05/2009

Mrs. Richardson - Southampton - ( )

Dear Lighting@Home, I would like to give you a big Thank-you for all your help in sorting out the lighting for our house, all the lights are now up and it looks stunning, all my Friends & Family are commenting on the lights and I have passed your details onto them. The one which they most comment about is the Mantra - Alfa range for the lounge that you recommended, the brightness and the effect of the crystal is just stunning. Once again Thanks for your help and no doubt I will be back. Regards Mrs. Richardson

Date Added : 07/05/2009

Steve - Oxon - ( )

It was a great pleasure in dealing with Lighting At Home, was delivered when promised. I would highly recommend. Thanks for all your help!

Date Added : 07/05/2009

Dave Walker - Paisley - ( )

Needed a lot of lights for our new office and got everything we needed, from main lights to desk lamps, quickly, easily and with no fuss.

Date Added : 07/05/2009

Pete Andrews - Northampton - ( )

Excellent service. Couldn't find what I wanted at first, but after requesting it they gave me a quote and I had it in days! Amazing.

Date Added : 07/05/2009

Adriam Williams - Devon - ( )

Was surprised to find what I was looking for so easily after struggling elsewhere. Highy recommended!

Date Added : 07/05/2009

Jason Erskine - Radcliffe - ( )

Found the site very easy to use and my order was delivered without problems

Date Added : 07/05/2009

M Adams - Middlewich - ( )

I received my lights yesterday and have been very pleased with the service provided by you. I will have no hesitation in using your company again, Many Thanks.

Date Added : 07/05/2009

Richard Manning - Suffolk - ( )

Chandelier arrived in excellent condition, superb service.

Date Added : 07/05/2009

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