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Customer Feedback - View All |
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Norma Doyle - Ireland - (
 )
Fantastic company. I got all my lighting for a new house from them. I found the sales people to be friendly, efficient and competent. All lights were delivered as promised, well packed and in tact. Great service. Highly recommend lighting at Home.
Date Added : 28/08/2010
Mr. C.W. Prentice - Weston-super-Mare - (
)
A first class company. Efficient, friendly and attentive service second to none. I consolidated two separate orders and arranged for delivery on the day after I returned from holiday. I was informed by email of every stage in the progress of the order. Highly recommended.
Date Added : 13/08/2010
Margaret Bellee - Jersey - (
)
I ordered 4 wall lights and also wanted a floor lamp that matched well. Sanjay went to a lot of trouble to check the finish on the floor lamp that I was interested in. so that I could make the right choice.
I placed my order on Monday and the goods arrived in Jersey on Thursday, which is excellent.
They were well packed and in perfect order, I can't wait to see them fitted and lit up!
I would deninately reccomend Lighting at Home to anyone.
Date Added : 11/08/2010
Mike Hand - Manchester Waterbeds - (
 )
Being in business myself I know how important it is to be competitive and to give good srvice. This company is no exception and I would certainly purchase from them again.
Mike Hand
Manchester Waterbeds Ltd
Date Added : 08/08/2010
liz sparks - marlborough - (
)
i saw i lovely hall light in my local lighting shop it was £120 i found the identical one at lighting at home for £80. had my order within 2 days had a problem with the cable lighting i bought due to the position of the beam in the kitchen so had to exchange it, the customer service was top sanjay who dealt with me was a complete star whatever he earns its not enough note to boss give him a wage rise he has the patience of a saint. a huge big thank you
Date Added : 04/08/2010
David Chilcott - Poole - (
)
Hi
Just purchased my 5th Fantasia Ceiling Fan from you, and pleased with the prompt service from you all,
Many Thanks
D.Chilctt.
Date Added : 03/08/2010
Huw Watkins - London - (
)
Excellent service.
I received a next day response to a Pricebeater enquiry and no nonsense w.r.t. matching the price.
Thank you - most impressed.
Date Added : 03/08/2010
Kerry Newman - London - (
)
I've been impressed by Lighting at Home even since my first order. Prompt delivery, good updates when one item was out of stock at the suppliers and then when the instructions weren't clear, great customer service to get my PIR light to work correctly. Lighting at Home will be my first port of call for any lights I need going forward.
Date Added : 28/07/2010
Nwamaka Nwabueze - Algh Solutions Ltd - (
)
Excellent service. Very patient in dealing with enquires. I would recommend to everyone. Happy to do business again.
Fan recommendation was perfect.
Thanks alot
Date Added : 25/07/2010
Kelvin Ward - Chelmsford - (
)
Had a problem adapting a lighting unit to fit and was pleased to discover an outstanding level of after sales care. Would certainly recommend.
Date Added : 22/07/2010
Les Orchard - Mablethorpe - (
)
I would like to thank you all for your swift, kind and very polite service.It was a pleasure to talk and deal with you, and be assured that we will recommend you to all our friends.
This kind of service is hard to find today. Keep up the good service which makes you stand out above others.
Date Added : 14/07/2010
Andrew - Malta - (
)
Spent a few months shopping online and shipping items to Malta. Found the guys at Lighing at Home to be by far the most professional guys i dealt with. Wouldnt hesitate in recommending them to anyone. In addition, i am extremely happy with the lights i bought, very good value for money.
Date Added : 07/07/2010
Anna - - (
)
Fantastic Service, Used this Company in June 2010 - People were friendly, efficient and helpful. Lights were excellent and arrived swiftly and well packed. Couldn't have asked for more. Sanjay and Neil - 110%, thank you!
Date Added : 06/07/2010
Pauline - - (
)
We have now purchased five Fantasia Fans on line from you, the service is excellent and so are the prices. Well done LIghting at Home.
Date Added : 03/07/2010
Barbara - Whitton - (
)
Excellent response to my enquiries. Very helpful in trying to obtain an alternative to a discontinued item. If the delivery service is as good as customer service received so far I will not hesitate to use this company again.
Date Added : 19/06/2010
Richard Stokes - Malta - (
)
Thanks Sanja for a good efficient service. Even when the items I wanted were out of stock you found alternative ones that seited our requirements. I have used this Company before and will use them again.
Richard Stokes
Date Added : 19/06/2010
Debbie - Fleet, Hampshire - (
)
I am extremely pleased with the service I received from Lighting at Home.
The plumber broke one glass light shade from a fitting of three. I thought it would be very difficult to find a match but noticed the same shades on a different light fitting on this website. I emailed to see if the shades could be purchased separately and the type of fitting used - Sanjay replied quickly with all the relvant detailsand was equally helpul on the phone when I placed the order.
I am so delighted with the replacement shaed (which arrived when they said it would) that I have just ordered another as a spare!
Date Added : 03/06/2010
Mr A - Wolverhampton - (
)
Fast, efficient service. Huge selection. Very competitively priced. Even when I found defects which were as a consequence of manufacturing, I received replacement parts very quickly, it just wasn’t a problem. I would highly recommend them to anyone. Excellent customer service
Date Added : 27/05/2010
Mr G Fisher - Sussex - (
)
I had to speak to Sanjay about my order, he was polite and helpful, the service was fast and reliable, what more can you ask for. Well worth buying from.
Date Added : 21/05/2010
Sylvia Dedman - Hampshire - (
)
I would like to thank Sanjay and Rick for all their help. Great people to deal with. First class products and excellent service. Many Thanks.
Date Added : 16/05/2010
Sally Browne - Southminster - (
)
Brilliant service, lights look absolutely fabulous! The free bulbs were a bonus too! Thanks again.
Date Added : 15/05/2010
Ibby Master - Blackburn - (
)
I bought two crystal light fittings. From start to finish Sanjay was truly professional and corteous. The lights arrived as promised. I would definitely buy again from Sanjay.
Date Added : 10/05/2010
Mrs Val Wallace - Shoreham-By-Sea - (
)
It was a pleasure doing business with your company. Sanjay in the sales department was professional, helpful and courteous nothing was too much trouble and it all went very smoothly. Thank you for your service.
Date Added : 10/05/2010
Lynn Meldrum - Aberdeen - (
)
We have just moved to a new house and purchased approx 20 light fittings, including 3 lamps. They are all fantastic. We received a great personal customer service from Sanjay.
Would thoroughly recommend this site to anyone looking for quality service and lights, along with a great price.
Date Added : 06/05/2010
Norma S Harris - Stewarton - (
)
Good morning,
I write simply to say how satisfied I am at the service provided by your company.
I particular, I was impressed by the courtesy and helpfulness of both Sanjay and Mark on the occasions I had to talk to them. They addressed the problems quickly and efficiently.
My thanks go to your company and in particular to Sanjay and Mark.
Should the occasion arise, I will have no hesitation in recommending your company.
Yours sincerely,
Norma S Harris.
Date Added : 30/04/2010
Sharon Williams - Leominster - (
)
I purchased to Mantra Viena lights, I had a telephone call almost instantly and they were delivered the next day, fantastic service & fantastic goods, would use again. In fact I wouldn't go anywhere else.
Date Added : 29/04/2010
Reem - Dubai - (
)
I ordered a large amount of outdoor lights all the way from Dubai. Much cheaper than buying the same items here in Dubai! Customer service was very reliable. Shipping time was short and I received frequent updates by telephone on my order. I will definitely order from this site again!
Date Added : 26/04/2010
Eileen Godkin - Co Wexford, Ireland - (
)
Received my order today and am delighted with quality of products - website service was easy to use and your customer service excellent. I have already recommended your website to friends and placed my second order!
Date Added : 26/04/2010
Natalie - Swindon - (
)
Absolutely great customer service, the best i've received for a long time! Delivery was fantastic, and my order arrived when i was told it would. The products i ordered i liked so much that i have just ordered some more, as the fittings are of great quality, much better than lights from the diy store!!! And great prices as well!!!
Date Added : 16/04/2010
R Nathalia - Leicester - (
)
I ordered two sets of different lights from Mantra range. Sanjay was very helpful and I received goods next day. I would recommend this lighting shop to others as service is efficient. Sanjay the lights look absolutely gorgeous. Thanks again
Date Added : 13/04/2010
gail - birmingham - (
)
Thank you !
Excellent friendly and helpful service and a good price - the second time I have bought from you and will do again .
Date Added : 09/04/2010
Claire Hayes - Selby - (
)
I received the 24Nr Bricklights this morning (which I would like to add were ordered just 24 hours ago) thank you Sanjay! Would highly recommend this company and will be needing your services again very soon.
Date Added : 01/04/2010
My-Linh Cat - Dulwich - (
)
I bought three chandeliers (9112-52cc) from this web-site and was so impressed with the customer service from Sanjay from start to finish. I didn't get to dressed the chandelier until after three weeks of purchasing it but once it was up the whole thing looks stunning. I am so so happy with the purchase. These chandeliers light up the whole room as you walk in and do sparkle brilliantly. I will definitely purchase from this site again. Excellent service. Many thanks, Sanjay.
Date Added : 29/03/2010
Bob Freeman - Betchworth - (
)
24/03/2010 - Received the Franklite wall and celing lights today, which were well packed and in good order. The pre order service and help from Sanjay was excellent. Delivery was very prompt. Will seriously consider your organisation again when have future requirements.
Bob Freeman of Brockham.
Date Added : 24/03/2010
Joy Greenwood - Sheffield - (
)
I ordered a milo lamp with shade, unfortunately the shade was different from the one on the website, Sanjay phoned me and sent me the photo of the one the manufactures had sent, the shade was just as nice and is now sitting on my nest of tables in the living room, I also ordered a cylinder lamp which is also very nice, I am very satisfied with the products and the customer service that Sanjy gave. The delivery was a little longer than expected but in the end we are very happy and would use lighting@home again.
Date Added : 19/03/2010
Eileen Cope - Corby,Northants - (
)
Just to let you know the lights are fantastic, website is good, but the real thing is far beyond what I expected. I had recieved the lights within 24 hours of ordering and they were well packed. Brilliant service and I will most definately be using Diyas lighting in the future.
Many thanks.
Eileen Cope.
Date Added : 17/03/2010
Graham - Bournemouth - (
)
Excellent products, Very good service and communication + great prices - What more could you want !! Thanks.
Date Added : 17/03/2010
T Lysaght - South Nutfield - (
)
Excellent service; I placed my order midday Wednesday and received my lights 8am Thursday. I would definitely use this supplier again. Thank you.
Date Added : 04/03/2010
D Murray - - (
)
I find this company very easy to deal with and extremely competative on price.All my orders have been delivered on time.
Date Added : 24/02/2010
martin cummins - quad - (
)
Very efficient and prompt especially Sanjay. Many thanks!
Date Added : 22/02/2010
Melanie Lavis - Devizes, Wilts - (
)
Absolutely superb service. I telephoned on the Friday they were with me on the Saturday in immaculate condition.
I would definitely use this company again and I recommend it to my friends.
Sanjay provided superb customer service pre sale and post.
Date Added : 21/02/2010
Monika S - Warsaw, Poland - (
)
Thank you for your excellent service. I received my Mantra Viena ceiling light and 2 wall lights in exactly 7 days as you promised. They were very well packed so they reached their far destination without a scratch. They look just perfect in my living room.
Date Added : 10/02/2010
Tom McA - Helensburgh - (
)
First used this company a few day ago - order arrived today one item badly damaged, and as required reported it using their internal contact nextwork, within 20 mins a phone from the company with apologies and reasurance that the item had been reordered.
If only all companies dealt with concerns this quickly.
Will reuse this company again.
Date Added : 10/02/2010
Barbara Lynch - East Kilbride - (
)
Just a note to say thanks. I received my 2 Black floor lamps CW twist, Searchlight 5021, this afternoon, what wonderful service.
I am so pleased with them, they are even better than the pictures on the net site.
Thanks for you prompt service
Date Added : 05/02/2010
Mr L Richards - South Norwood, London - (
)
An excellent level of customer service. You took the time to telephoned me and confirm details of my address rather then assume; you delivered three days after confirming the order.
The ceiling lights were not only packed well inside the box but you also put separate packaging outside the original box. Thank you for caring about what you do. It has taken me months of searching to find ceiling lights liked but what has made the whole thing perfect is the quality of your customer service. Feb 2010
Date Added : 04/02/2010
Mrs. R. Levin - Drimoleague - (
)
We are extremely pleased with our new Franklite crystal lamp, which we ordered from your company. Your service was prompt, friendly and the price was definitey reasonable.
The lamp arrived in perfect condition, and our electrician was impressed with the quality. We warmly recommend your online store.
Date Added : 02/02/2010
Stuart Gray - North Yorkshire - (
)
One of the very good reliable internet sites. A great pleasure to deal with them. Very professional and quick. Solid advice, excellent staff (especially Sanjay), and they use a good, reliable carrier. We had a problem when one of the lights came incomplete (not their fault) which Sanjay resolved within the hour. With a huge range of products at excellent prices, and next day delivery if in stock, why look anywhere else?
Date Added : 02/02/2010
Andrew Skam - - (
)
What a fantastic service!!
I order some lights from NFD at the begining of December conatantly being told they were being manufactured, after nearly 2 months getting nowhere and with my confidence low I gave up on them.
I contact these guys and told them which lights I was after I was told they would have to order them but no payment would be taken prior to them actually having them. Thats exactly what they did 3 days later they dispatched the lights and took payment with me receiving them next working day.
A great company with honest and trustworthy guys working there
Many thanks for your help
Date Added : 01/02/2010
Steve Eccleston - Leigh - (
)
Good service and very helpful. Rings back when says they will and comes across as genuine folk. Not salesman waffle
Date Added : 28/01/2010
Mina - - (
)
Many thanks for a fantastic service Sanjay!
Also, thanks for the efficient packing, dispatch and delivery!
The Diyas range ordered was absolutely stunnning when unpacked and installed. The overall lighting got a positive response from friends and family and it really created a beautiful atmosphere, in time for Christmas.
My son calls the chandeliers-'Christmas
lamps' and wanted the honour of switching them 'on'.
We'll certainly order from you again!
Congratulations; you have a very satisfied customer!
Date Added : 26/01/2010
Christopher Harris - Oxford - (
)
A thousand thanks to Sanjay for his time and patience with my recent order. Customer Service second to none - all very appreciated.
A prompt delivery and nothing about the experience with lightingathome that I can fault,
It has transformed the room.
I cannot heap praise enough.
Date Added : 22/01/2010
Mrs Sheppard - Great Dunmow - (
)
Very pleased with this company, lights are great and delivery does come next day. Would have no hesitation in recommended them.
Date Added : 21/01/2010
The Riley's - Kent - (
)
Wow !!!what a fantastic selection of stylish, quality lights. My initial quest for contemporary, quality 'switched' (NOT EASY TO FIND) wall lights (Alpha) resulted in me ordering 23 light fittings !! & 1 socket for us & family( Seraphim - classy & elegant. Sisco - very modern, eye catching statement pieces. Alpha - ordered 13 variations of table, wall & ceiling - funky & bold (chunky crystal). I can't praise you enough, especially Sanjay for all his help & advice; nothing was too much trouble. One order did take a more 'amusing' delivery route, but Sanjay & Mark swiftly rectified the situation- very reassuring to know that you can order with confidence. A pleasure to do business with, hence highly recommended to family & friends. THANK YOU !!! for making it so easy to sit at home and choose from such a wide selection of lovely light fittings.
Date Added : 15/01/2010
Leisa Milne - Bedfordshire - (
)
Just wanted to say a massive thank you to your company, and Sanjay in particular, for the fantastic service that we received.
We were on a very tight timescale, so you personally checked that the stock was in and ready to go, got it sent out that day and it was with us next day. Fab! On top of that it was a great price too!
We are absolutely thrilled with the Lupa lights and everyone comments on them. Thank you!
Date Added : 11/01/2010
Lynn Ainsley - Watford - (
)
Thank you very much for the fabulous service. Delivery was fast and all the items well packaged. The items themselves are gorgeous (Mantra Florida) even nicer than in the pictures - my living room looks stunning! I would definitely recommend the company and this product. Will be back for more when doing more of my house.
Thanks again. Lynn.
Date Added : 12/10/2009
Louise Warner - Bicester - (
)
Just a big thank you for helping to solve my lighting problem, after ordering these lights from another company (NFD) who were quick to take money yet never delivered i was at my wits end. Then discovered these guys, great to deal with, friendly and very helpful, ordered one day and they delivered the very next day, fantastic service, what a perfect world this would be if all companies were run the way this company is. MANY MANY THANKS
Date Added : 23/09/2009
Tim Edwards - - (
)
Very very pleased with the service and product recieved! Being open 7 days helped alot, and the Mantra Dali range you supplied is out of this world, the comments I recieve about the wall light is just amazing, no wonder they are 1 of your top sellers!! No doubt I will be back, thanks and all the best!
Date Added : 07/08/2009
Jeff Johnson - Amberley Electrcial Ltd - (
)
Ordered lights one day, delivery received the next day. Very prompt service! Will use this site again.
Date Added : 05/08/2009
Jill Burton - Henley on Thames - (
)
I would just like to thank Rick for all his help yesterday in getting the lights I wanted and delivered today, I was most impressed by the service I received after being let down by NFD, Once again thank you. Jill Burton
Date Added : 31/07/2009
Stella McLoone - Aberdeen - (
)
Excellent service - received lights next day - will use again!
Date Added : 28/07/2009
Julia Osborne - Bristol - (
)
Dear Sir,
I would like to congratulate you on your fast and efficient service.
My Chilli light arrived the day after you dispatched it, and I am absolutely delighted with it.
Thank you again.
Regards Julia Osborne
Date Added : 06/07/2009
Simon Crow - London - (
)
Good morning Chaps
I placed a telephone order with you, for three items of lighting, at 10.15am yesterday. I received the consignment here in London at 9.00am this morning.
Pretty impressive service, to say the least!!!!
Many thanks
Simon Crow
Date Added : 19/06/2009
Mark O'Neil - Ramsbottom - (
)
I was very pleased with the sevice.
I found this website very user friendly and the delivery service was excellent. I would definitley use this site again and i would highly recommend it.
Date Added : 11/06/2009
Mr Makol - Wirral - (
)
I would like to thankyou so much for all your help! The Atla ranges which I have purchased look absolute stunning, the crystals are of such high quality.
I still need more lighting would definite be back.
Mr Makol
Date Added : 11/06/2009
Dr. R. Gupt - Nantwich - (
)
I would like to give a big thank you to lighting@home and especially to Rick the sales agent was a pleasant and very very helpful young man and was amazed by his knowledge of lighting and his recommendations were very good - you made my job easy!!.
Thanks again
Dr. R. Gupt
Date Added : 07/05/2009
Mrs. Richardson - Southampton - (
)
Dear Lighting@Home,
I would like to give you a big Thank-you for all your help in sorting out the lighting for our house, all the lights are now up and it looks stunning, all my Friends & Family are commenting on the lights and I have passed your details onto them. The one which they most comment about is the Mantra - Alfa range for the lounge that you recommended, the brightness and the effect of the crystal is just stunning.
Once again Thanks for your help and no doubt I will be back.
Regards
Mrs. Richardson
Date Added : 07/05/2009
Steve - Oxon - (
)
It was a great pleasure in dealing with Lighting At Home, was delivered when promised. I would highly recommend.
Thanks for all your help!
Date Added : 07/05/2009
Dave Walker - Paisley - (
)
Needed a lot of lights for our new office and got everything we needed, from main lights to desk lamps, quickly, easily and with no fuss.
Date Added : 07/05/2009
Pete Andrews - Northampton - (
)
Excellent service.
Couldn't find what I wanted at first, but after requesting it they gave me a quote and I had it in days!
Amazing.
Date Added : 07/05/2009
Adriam Williams - Devon - (
)
Was surprised to find what I was looking for so easily after struggling elsewhere.
Highy recommended!
Date Added : 07/05/2009
Jason Erskine - Radcliffe - (
)
Found the site very easy to use and my order was delivered without problems
Date Added : 07/05/2009
M Adams - Middlewich - (
)
I received my lights yesterday and have been very pleased with the service provided by you. I will have no hesitation in using your company again, Many Thanks.
Date Added : 07/05/2009
Richard Manning - Suffolk - (
)
Chandelier arrived in excellent condition, superb service.
Date Added : 07/05/2009
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