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Lighting at Home have a 100% Customer Satisfaction Guaranteed
which means the following for our customers.

  • All Payments are taken via a 128-bit SSL secured payment pages.

  • Your security is our highest priority, so we offer an additional step to give you peace of mind. MasterCard® Secure Code (MSC) & Verified by Visa (VbV) often referred to as 3-D Secure or Payment Authentication acts like a Chip & Pin for your online purchases and protects you by asking for a secret password. The new step within the payment process allows your card issuer to fully authenticate cardholders during the online purchase, reducing the likelihood of fraudulent usage.

  • Your privacy is of the highest importance to us. And we promise to never release your personal details to any outside company for mailing or marketing purposes.

  • When you make a purchase from our website, we collect certain personal information from you (for example: your name, email address, address and details). All such information is held on secure servers. And Lighting at Home fully complies with all applicable Data Protection and consumer legislation and will treat all your personal information as fully confidential.

  • We realise how important it is to securely store any information that you provide. Lighting at Home maintains the highest levels of security. Our site uses the most advanced security software currently available. You can therefore rest assured that we take the privacy and security of your personal details very seriously.

  • Secure SSL Certificate

  • Lighting at Home maintains an everyday savings pricing policy.

  • We watch other retailers closely and maintain competitive pricing.

  • The internet being the beast it is means that any Tom, Dick or Helen can set up a website in their back room and charge bargain basement/off the back of a van prices.

  • Often they will have no stock, no returns policy, questionable security, no guarantees and of course poor customer service.
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